General terms and conditions

These general terms and conditions apply to the use
from our website and the purchase of products via our webshop.

By using our website and placing an order, you agree to these terms.

1. General

1.1 These terms of service apply to all
sales of products that take place through the website of La Vie Rosalie ( www.lavierosalie.com ).

1.2 La Vie Rosalie reserves the right to change these terms and conditions at any time.
change at any time. We recommend that you review these terms and conditions regularly.
to take.

2. Products and Availability

2.1 The products offered on our website are
subject to availability. While we do our best to ensure
current stock information, it may happen that a product is no longer available
stock is after placing your order.

2.2 La Vie Rosalie cannot be held responsible for errors
in the product descriptions or prices on the website. All products and prices
are subject to change.

3. Placing an Order

3.1 To place an order, select the desired
items and follow the ordering process on our website.

3.2 An order is only final when you have received confirmation by e-mail.
received from La Vie Rosalie . This confirmation contains a summary
of your order, including the payment method and expected delivery time.

4. Payment

4.1 All prices on the website are
in Euro and including VAT, unless otherwise stated for specific regions.

4.2 Payment for orders can be made via the payment methods listed on
offered on our website, such as iDEAL, credit card, PayPal, or other
available payment methods.

4.3 La Vie Rosalie reserves the right to cancel an order
cancel in case of suspicious or invalid payments.

5. Shipping and Delivery

5.1 Orders are usually shipped within 2-5 business days.
shipped after receipt of payment, subject to availability of
the products and your location.

5.2 Delivery of orders is carried out by an external delivery service (e.g. PostNL, DHL).

Shipping costs are clearly stated during the checkout process.

5.3 La Vie Rosalie is not responsible for
delays caused by the delivery service, force majeure, or unforeseen
circumstances such as extreme weather conditions.

6. Returns and Refunds

6.1 You have the right to return products within 14 days
after receiving your order. The products must be undamaged
condition and unworn , with original tags and packaging.
6.2 The costs for returning the items are at your own expense,
unless the item is defective or damaged.
6.3 After we have received and inspected the returned items,
you will receive a refund within 14 days via the original
payment method.

7. Customer service

7.1 If you have any questions or complaints, please contact our
customer service via email at info@lavierosalie.nl or by telephone at 088 - 404 49 11.

7.2 We aim to answer your question within 2 working days .

8. Liability

8.1 La Vie Rosalie is not liable for any
damage resulting from the use of the website, the purchase of products
or failure to receive orders correctly, unless this is intentional
or gross negligence.

8.2 We are not responsible for any loss or damage to products during
the transport. Once your order has been shipped, the risk of loss or
damage transferred to the customer.

9. Privacy and Data Protection

9.1 La Vie Rosalie respects your privacy and processes
your personal information in accordance with our Privacy Policy . We
use your data only to process orders and
improving our services.

9.2 For more information about how we process your data, please refer to
our full Privacy Policy .

10. Intellectual Property

10.1 All content on the La Vie Rosalie website,
including images, texts, logos, and graphic elements, is the property of
of La Vie Rosalie or its partners and may not be used without permission
be copied or distributed.

10.2 You are granted a limited license to use our website and products for
for personal use only, but you may not copy or modify any parts of the
copy, edit or distribute any part of the website for commercial purposes.

11. Applicable Law and Disputes

11.1 These terms of service are governed by Dutch law.
applicable.

11.2 Disputes between you and La Vie Rosalie will preferably be settled
resolved by mutual agreement. If necessary, disputes can be
be submitted to the competent court in the Netherlands.